Privacy Policy
Zenith Hajj and Umrah, a separate division of Zenith Leisure Holidays Ltd. (hereinafter “Zenith Hajj and Umrah”) understands the importance of the privacy of its customers and thus, maintain the confidentiality of the information provided by them as a responsible entity. This privacy policy is provided for handling and securing the customer’s Personal Information (defined hereunder) by Zenith and its subsidiaries.
This Privacy Policy is applicable to every customer who either purchase, intend to purchase, or inquire about any product(s) or service(s) made available by Zenith Hajj and Umrah through any customer interface platform including the mobile site, website, and offline channels including call centers or sales channels.
For the purpose of this Privacy Policy, wherever the context requires “you” or “your” shall mean the customer, the term “we”, “us”, “our” shall mean Zenith Hajj and Umrah, and Website means the website or mobile site of Zenith Hajj and Umrah.
By using or accessing the Website or any other Sales Channel(s), the customer hereby agrees with the terms mentioned in this privacy policy and the contents herein. If you disagree with the mentioned content/s, do not use or access our Website or other Sales Channel(s).
This Privacy Policy forms an integral part of the customer’s agreement with Zenith Hajj and Umrah and all capitalized terms used.
· Information Provided By You:
We collect information directly from you or automatically through your use of our services. We typically collect information including name, gender, contact details, banking details, marital status, religion, age, etc.
· Information Collected Automatically:
When you use our website or services, we receive and store certain information generated automatically due to your activity such as IP address, browser type and version, geographic location, purchase history, operating system, etc. This information, in most cases, is generated using tracking technologies including “cookies”.
· Information From Other Sources:
If we receive your information from any other source(s), we may combine the information with the one that we already have.
Privacy Statement
We understand and respect the importance of the privacy of customer’s Personal Information. You will provide any kind of personal information to us in the case when we ask for it. We ask for your personal information in below-mentioned circumstances:
· When you make a reservation or purchase a product from our website or through our customer service team via email, letter, fax, or phone
· When you take part in our surveys or provide us a feedback
· When you register with us for promotions
The data we collect about you will be held under the Indian law. Thus, we will protect your information from any misuse. We will not pass any information of yours to any third party. We will restrict access to any confidential information, provided by you, to our agents, employees, representatives, and advisors, who need to know such information for the purpose of evaluating and approving the same.
Security:
This website is secured using security measures in order to protect the misuse, loss, and alteration of the information under our control. The data is protected using a firewall with access restricted only to the authorized personnel. All financial transactions are using _____ (128 bit encryption).
Privacy Contact Information
Should you wish to address any question regarding any security feature of the website or if you have any concerns, questions, or comments about our privacy policy, you may contact us on the information provided below:Email: umrah@zenithholidays.com
We reserve all the rights to make changes to this policy anytime. Any changes will be posted here.
